medical office assistant

*Position Overview:* We are seeking a highly organized, professional, and friendly Medical Receptionist to join our team. This role is essential to maintaining the smooth and efficient operation of our clinic while ensuring a welcoming environment for all patients. *Key Responsibilities:* * Greet patients in a courteous and professional manner. * Validate health cards and accurately collect and update patient demographics. * Handle incoming calls and voicemails promptly and professionally; direct inquiries as appropriate. * Maintain strict patient confidentiality at all times. * Manage scheduling and follow-ups, including contacting patients with results or specialist appointments. * Process and follow up on billing for uninsured services; prepare and issue invoices when required. * Scan and upload documents and test results to the Electronic Medical Records (EMR) system. * Respond to emails in a timely and professional manner. * Assist physicians with minor clinical tasks, such as: * Taking vital signs * Preparing trays for procedures (e.g., pap smears) * Weighing and measuring infants * Performing urine analysis * Administering intramuscular and subcutaneous injections will be an assest * Phlebotomy experience is considered an asset will be an assest *Qualifications:* * Minimum of 2 years? experience in a medical or walk-in clinic setting. * Proficiency in OSCAR EMR or similar electronic medical record systems. * Strong conflict resolution and customer service skills, with the ability to manage challenging interactions professionally. * Exceptional verbal and written communication skills. * Ability to work effectively in a fast-paced, high-pressure environment. * Strong organizational and multitasking abilities. * Excellent computer and typing skills. * Fluency in English (spoken and written) is required. * Fluency in Hindi/ Punjabi is an assest Job Type: Full-time Pay: $18.00-$19.00 per hour Benefits: * Extended health care * On-site parking Work Location: In person